RETAIL INSIGHTS
Retail Insights has been created especially for school students.
It is a great next step for students who have completed the Customer Service Award. It is made up of a set menu (18 credits) covering:
- Advanced customer service techniques
- Developing product expertise
- Displaying and presenting products
- Working with money
|
Standard |
Description |
Level |
Credit |
|
11817 |
Serve customers face to face in a wide range of contexts |
3 |
4 |
|
11999 |
Demonstrate product knowledge |
4 |
4 |
|
422 |
Create in-store displays |
3 |
3 |
|
22013 |
Create and maintain materials for presentation of products |
3 |
4 |
|
11956 |
Prepare a float and reconcile sales records and takings |
3 |
3 |
