CONTACT US
John Meeuwsen - Chief Executive Officer
Physical Address: Level 8 Willbank House, 57 Willis Street, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: johnm@retailinstitute.org.nz | p: 04 499 3078
Desleigh Jameson - General Manager
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: P O Box 91264, Victoria St West, Auckland 1142
e: desleighj@retailinstitute.org.nz | p: 09 368 7755
Neil Bechervaise - Principal Adviser
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: neilb@retailinstitute.org.nz | p: 04 495 9122
Kiri Baddiley - Executive Assistant
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: kirib@retailinstitute.org.nz | p: 04 495 9137 | m: 021 649 820
Accounts
Rachel Wilson - Finance Manager
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: rachelw@retailinstitute.org.nz | p: 04 495 9126
Dave Jones - Accounts and Payroll
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
Assessors
Jane Hayes - Programme Manager
Physical Address: Level 1, 160 Manchester St, Christchurch 8011
Postal Address: Level 1, 160 Manchester St, Christchurch 8011
e: janeh@retailinstitute.org.nz | p: 03 353 0435 | m: 027 230 4585
Joshua Brosnahan - South Island Assessor
Physical Address: Level 1, 160 Manchester St, Christchurch 8011
Postal Address: Level 1, 160 Manchester St, Christchurch 8011
e: joshuab@retailinstitute.org.nz | p: 03 353 0435 | m: 027 282 0191
Katrina Collins - Auckland Assessor
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: P O Box 91264, Victoria St West, Auckland 1142
e: katrinac@retailinstitute.org.nz | p: 09 368 7755 | m: 027 655 5001
Sue Grayson - Upper North Island Assessor
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St West, Auckland 1142
e: sueg@retailinstitute.org.nz | p: 09 368 7755 | m: 027 272 7295
Andrew Fitisemanu - Lower North Island Assessor
Physical Address: Level 8, Willbank House, 57 Willis Street, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: andrewf@retailinstitute.org.nz | p: 04 499 3078 | m: 021 738 210
Customer Support
Mardia Graham - South Auckland Customer Support Officer
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St, Auckland 1142
e: mardiag@retailinstitute.org.nz | p: 09 368 7755
Sally Schist - South Island Customer Support Officer
Physical Address: Level 1, 160 Manchester Street, Christchurch
Postal Address: Level 1, 160 Manchester Street, Christchurch
e: sallys@retailinstitute.org.nz | p: 03 353 0453
Gemma Yuill - Customer Support Team Leader
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: gemmay@retailinstitute.org.nz | p: 04 495 9135
Nikki Fargher - Key Accounts Customer Support Officer
Physical Address: Level 1, 1 Beaumont Street
Postal Address: PO Box 91264, Victoria St West, 1142
e: nikkif@retailinstitute.org.nz | p: 09 368 7755
Amy Jobson - Lower North Island Customer Support Officer
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: amyj@retailinstitute.org.nz | p: 04 495 9131
Kirsty-Anne Downs - Auckland Customer Support Officer
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: P O Box 91264, Victoria St West, Auckland 1142
e: kirstyd@retailinstitute.org.nz | p: 09 368 7755
Julie Collins - South Island Customer Support Officer
Physical Address: L1, 160 Manchester St, Christchurch 8011
Postal Address: L1, 160 Manchester St, Christchurch 8011
e: juliec@retailinstitute.org.nz | p: 03 353 0435
Selina Steele - Programme Administrator
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: selinas@retailinstitute.org.nz | p: 04 495 9128
ICT Services
Mike Larsen - Information Analyst
Physical Address: Level 8 Willbank House, 57 Willis Street
Postal Address: PO Box 24-341
e: mikel@retailinstitute.org.nz | p: 04 499 3078
Richard Kelly - ICT Services Manager
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: richardk@retailinstitute.org.nz | p: 04 495 9123
Key Accounts
Paul Brophy - Key Accounts Strategy
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria Street West, Auckland
e: paulb@retailinstitute.org.nz | p: 09 368 7755
Stephanie Clark - Key Accounts Manager
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: P O Box 91264, Victoria St West, Auckland 1142
e: stephaniec@retailinstitute.org.nz | p: 09 368 7755 | m: 027 229 3163
Kesta Dennison - Executive Account Manager
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St West, Auckland 1142
e: kestad@retailinstitute.org.nz | p: 09 368 7755 | m: 027 325 2988
Marketing
Emily Stevenson - Marketing Manager
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: emilys@retailinstitute.org.nz | p: 04 495 9133
Amanda Douglas - Marketing Assistant
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: amandad@retailinstitute.org.nz | p: 04 495 9125
Alexsia Heller - Graphic Designer
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: alexsiah@retailinstitute.org.nz | p: 04 495 9246
Brooklyn van Zyl - Graphic Designer
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: brooklynv@retailinstitute.org.nz | p: 04 495 9134
Quality & Resource Development
Shaheeda Koya - Resource Development Team Leader
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: shaheedak@retailinstitute.org.nz | p: 04 4959136 | m: 021 799 328
Wendy Hetherington - Quality & Resource Development Manager
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: wendyh@retailinstitute.org.nz | p: 04 495 9130
Marie Cross - Quality Assurance Team Leader
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: mariec@retailinstitute.org.nz | p: 04 495 9129 | m: 021 799 885
Sadhna Chandra - Qualifications Manager
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: sadhnac@retailinstitute.org.nz | p: 04 495 9139
Leona Thomson - Quality Assurance Administrator
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: leonat@retailinstitute.org.nz | p: 04 495 9132
Pip Grant - Senior Resource Developer
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: pipg@retailinstitute.org.nz | p: 04 495 9127
Rob O'Shea - Editor/ Resource Developer
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: roberto@retailinstitute.org.nz | p: 04 495 9138
Rosamund Wilson - Language, Literacy & Numeracy Adviser
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: rosamundw@retailinstitute.org.nz | m: 021 403 314
Nicola van Passen - Workplace Learning Adviser
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: nicolav@retailinstitute.org.nz | p: 04 495 9124
Training Advisers
Angela Spice-Ridley - Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St West, Auckland 1142
e: angelas@retailinstitute.org.nz | m: 027 491 7987
Joanna Sisson - Training Adviser
Physical Address: Level 1, 160 Manchester Street, Christchurch 8011
Postal Address: Level 1, 160 Manchester Street, Christchurch 8011
e: joannas@retailinstitute.org.nz | p: 03 353 0435 | m: 027 242 3969
Petrina Lewthwaite - South Auckland Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria Street West, Auckland
e: petrinal@retailinstitute.org.nz | p: 09 368 7755 | m: 027 241 7972
Paul Carr - Lower North Island Training Adviser
Physical Address: Level 8, Willbank House, 57 Willis Street, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: paulc@retailinstitute.org.nz | p: 04 499 3078 | m: 027 230 0107
Clare Savage - Senior Training Adviser
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington 6142
e: clares@retailinstitute.org.nz | p: 04 4993078 | m: 027 444 0008
Ben Johnson - Waikato Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 10096, Te Rapa, Hamilton
e: benj@retailinstitute.org.nz | m: 021 242 1948
Clare Madden - Lower South Island Training Adviser
Physical Address: Level 1, 160 Manchester St, Christchurch 8011
Postal Address: PO Box 5969, Dunedin 9058
e: clarem@retailinstitute.org.nz | p: 03 472 7790 | m: 027 244 8744
Helen Farnsworth - Northland Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St West, Auckland 1142
e: helenf@retailinstitute.org.nz | p: 09 368 7755 | m: 027 430 0523
Robbie Dyer - Nelson Training Adviser
Physical Address: Level 1, 160 Manchester St, Christchurch 8011
Postal Address: PO Box 1950, Nelson
e: robbied@retailinstitute.org.nz | m: 027 232 4500
Brad Peters - FMCG Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St, Auckland 1142
e: bradp@retailinstitute.org.nz | p: 09 368 7755 | m: 021 611 042
Greg McKay - FMCG Training Adviser
Physical Address: Level 1, 160 Manchester Street, Christchurch 8011
Postal Address: Level 1, 160 Manchester St, Christchurch 8011
e: gregm@retailinstitute.org.nz | p: 03 353 0435 | m: 021 611 002
Sharon Cummings - FMCG Training Adviser
Physical Address: Level 1, 1 Beaumont Street, Auckland
Postal Address: PO Box 91264, Victoria St, Auckland 1142
e: sharonc@retailinstitute.org.nz | p: 09 368 7755 | m: 027 444 5066
Ross Killoh - FMCG Training Adviser
Physical Address: Level 8 Willbank House, 57 Willis St, Wellington
Postal Address: PO Box 24341, Wellington, 6142
e: rossk@retailinstitute.org.nz | p: 04 499 3078 | m: 021 611 563
West Auckland Training Advisers
Catherine Jenkins - Training Adviser
Physical Address: Level 1, 1 Beaumont Street
Postal Address: PO Box 91264, Victoria St West, Auckland 1142
e: catherinej@retailinstitute.org.nz | p: 09 368 7755 | m: 021 611 567
