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John Meeuwsen - Chief Executive Officer

Physical Address: Level 8 Willbank House, 57 Willis Street, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: johnm@retailinstitute.org.nz  |  p: 04 499 3078  

Desleigh Jameson - General Manager

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: P O Box 91264, Victoria St West, Auckland 1142

e: desleighj@retailinstitute.org.nz  |  p: 09 368 7755  

Neil Bechervaise - Principal Adviser

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: neilb@retailinstitute.org.nz  |  p: 04 495 9122  

Kiri Baddiley - Executive Assistant

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: kirib@retailinstitute.org.nz  |  p: 04 495 9137  |  m: 021 649 820

Accounts

Rachel Wilson - Finance Manager

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: rachelw@retailinstitute.org.nz  |  p: 04 495 9126  

Dave Jones - Accounts and Payroll

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: davidj@retailinstitute.org.nz  

Assessors

Jane Hayes - Programme Manager

Physical Address: Level 1, 160 Manchester St, Christchurch 8011

Postal Address: Level 1, 160 Manchester St, Christchurch 8011

e: janeh@retailinstitute.org.nz  |  p: 03 353 0435  |  m: 027 230 4585

Joshua Brosnahan - South Island Assessor

Physical Address: Level 1, 160 Manchester St, Christchurch 8011

Postal Address: Level 1, 160 Manchester St, Christchurch 8011

e: joshuab@retailinstitute.org.nz  |  p: 03 353 0435  |  m: 027 282 0191

Katrina Collins - Auckland Assessor

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: P O Box 91264, Victoria St West, Auckland 1142

e: katrinac@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 655 5001

Sue Grayson - Upper North Island Assessor

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St West, Auckland 1142

e: sueg@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 272 7295

Andrew Fitisemanu - Lower North Island Assessor

Physical Address: Level 8, Willbank House, 57 Willis Street, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: andrewf@retailinstitute.org.nz  |  p: 04 499 3078  |  m: 021 738 210

Customer Support

Mardia Graham - South Auckland Customer Support Officer

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St, Auckland 1142

e: mardiag@retailinstitute.org.nz  |  p: 09 368 7755  

Sally Schist - South Island Customer Support Officer

Physical Address: Level 1, 160 Manchester Street, Christchurch

Postal Address: Level 1, 160 Manchester Street, Christchurch

e: sallys@retailinstitute.org.nz  |  p: 03 353 0453  

Gemma Yuill - Customer Support Team Leader

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: gemmay@retailinstitute.org.nz  |  p: 04 495 9135  

Nikki Fargher - Key Accounts Customer Support Officer

Physical Address: Level 1, 1 Beaumont Street

Postal Address: PO Box 91264, Victoria St West, 1142

e: nikkif@retailinstitute.org.nz  |  p: 09 368 7755  

Amy Jobson - Lower North Island Customer Support Officer

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: amyj@retailinstitute.org.nz  |  p: 04 495 9131  

Kirsty-Anne Downs - Auckland Customer Support Officer

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: P O Box 91264, Victoria St West, Auckland 1142

e: kirstyd@retailinstitute.org.nz  |  p: 09 368 7755  

Julie Collins - South Island Customer Support Officer

Physical Address: L1, 160 Manchester St, Christchurch 8011

Postal Address: L1, 160 Manchester St, Christchurch 8011

e: juliec@retailinstitute.org.nz  |  p: 03 353 0435  

Selina Steele - Programme Administrator

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: selinas@retailinstitute.org.nz  |  p: 04 495 9128  

ICT Services

Mike Larsen - Information Analyst

Physical Address: Level 8 Willbank House, 57 Willis Street

Postal Address: PO Box 24-341

e: mikel@retailinstitute.org.nz  |  p: 04 499 3078  

Richard Kelly - ICT Services Manager

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: richardk@retailinstitute.org.nz  |  p: 04 495 9123  

Key Accounts

Paul Brophy - Key Accounts Strategy

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria Street West, Auckland

e: paulb@retailinstitute.org.nz  |  p: 09 368 7755  

Stephanie Clark - Key Accounts Manager

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: P O Box 91264, Victoria St West, Auckland 1142

e: stephaniec@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 229 3163

Kesta Dennison - Executive Account Manager

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St West, Auckland 1142

e: kestad@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 325 2988

Marketing

Emily Stevenson - Marketing Manager

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: emilys@retailinstitute.org.nz  |  p: 04 495 9133  

Amanda Douglas - Marketing Assistant

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: amandad@retailinstitute.org.nz  |  p: 04 495 9125  

Alexsia Heller - Graphic Designer

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: alexsiah@retailinstitute.org.nz  |  p: 04 495 9246  

Brooklyn van Zyl - Graphic Designer

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: brooklynv@retailinstitute.org.nz  |  p: 04 495 9134  

Quality & Resource Development

Shaheeda Koya - Resource Development Team Leader

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: shaheedak@retailinstitute.org.nz  |  p: 04 4959136  |  m: 021 799 328

Wendy Hetherington - Quality & Resource Development Manager

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: wendyh@retailinstitute.org.nz  |  p: 04 495 9130  

Marie Cross - Quality Assurance Team Leader

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: mariec@retailinstitute.org.nz  |  p: 04 495 9129  |  m: 021 799 885

Sadhna Chandra - Qualifications Manager

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: sadhnac@retailinstitute.org.nz  |  p: 04 495 9139  

Leona Thomson - Quality Assurance Administrator

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: leonat@retailinstitute.org.nz  |  p: 04 495 9132  

Pip Grant - Senior Resource Developer

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: pipg@retailinstitute.org.nz   |  p: 04 495 9127  

Rob O'Shea - Editor/ Resource Developer

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: roberto@retailinstitute.org.nz  |  p: 04 495 9138  

Rosamund Wilson - Language, Literacy & Numeracy Adviser

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: rosamundw@retailinstitute.org.nz  |  m: 021 403 314

Nicola van Passen - Workplace Learning Adviser

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: nicolav@retailinstitute.org.nz  |  p: 04 495 9124  

Training Advisers

Angela Spice-Ridley - Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St West, Auckland 1142

e: angelas@retailinstitute.org.nz  |  m: 027 491 7987

Joanna Sisson - Training Adviser

Physical Address: Level 1, 160 Manchester Street, Christchurch 8011

Postal Address: Level 1, 160 Manchester Street, Christchurch 8011

e: joannas@retailinstitute.org.nz  |  p: 03 353 0435  |  m: 027 242 3969

Petrina Lewthwaite - South Auckland Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria Street West, Auckland

e: petrinal@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 241 7972

Paul Carr - Lower North Island Training Adviser

Physical Address: Level 8, Willbank House, 57 Willis Street, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: paulc@retailinstitute.org.nz  |  p: 04 499 3078  |  m: 027 230 0107

Clare Savage - Senior Training Adviser

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington 6142

e: clares@retailinstitute.org.nz  |  p: 04 4993078  |  m: 027 444 0008

Ben Johnson - Waikato Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 10096, Te Rapa, Hamilton

e: benj@retailinstitute.org.nz  |  m: 021 242 1948

Clare Madden - Lower South Island Training Adviser

Physical Address: Level 1, 160 Manchester St, Christchurch 8011

Postal Address: PO Box 5969, Dunedin 9058

e: clarem@retailinstitute.org.nz  |  p: 03 472 7790  |  m: 027 244 8744

Helen Farnsworth - Northland Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St West, Auckland 1142

e: helenf@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 430 0523

Robbie Dyer - Nelson Training Adviser

Physical Address: Level 1, 160 Manchester St, Christchurch 8011

Postal Address: PO Box 1950, Nelson

e: robbied@retailinstitute.org.nz  |  m: 027 232 4500

Brad Peters - FMCG Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St, Auckland 1142

e: bradp@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 021 611 042

Greg McKay - FMCG Training Adviser

Physical Address: Level 1, 160 Manchester Street, Christchurch 8011

Postal Address: Level 1, 160 Manchester St, Christchurch 8011

e: gregm@retailinstitute.org.nz  |  p: 03 353 0435  |  m: 021 611 002

Sharon Cummings - FMCG Training Adviser

Physical Address: Level 1, 1 Beaumont Street, Auckland

Postal Address: PO Box 91264, Victoria St, Auckland 1142

e: sharonc@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 027 444 5066

Ross Killoh - FMCG Training Adviser

Physical Address: Level 8 Willbank House, 57 Willis St, Wellington

Postal Address: PO Box 24341, Wellington, 6142

e: rossk@retailinstitute.org.nz  |  p: 04 499 3078  |  m: 021 611 563

West Auckland Training Advisers

Catherine Jenkins - Training Adviser

Physical Address: Level 1, 1 Beaumont Street

Postal Address: PO Box 91264, Victoria St West, Auckland 1142

e: catherinej@retailinstitute.org.nz  |  p: 09 368 7755  |  m: 021 611 567