LEARNING SUPPORT TOOLS
Retail Management DVD
This DVD provides a practical insight into retail management in New Zealand. Learn from a team of leading retail managers, their staff and industry experts as they share their experience and knowledge on typical management issues.
This video is ideal for retail managers and supervisors. It is also a great learning tool for trainees completing the National Certificate in Retail Level 4 or the Retail Modern Apprenticeship.
The video covers key management areas including: leadership versus management, situational leadership, performance management and discipline, recruitment, coaching and mentoring.
You can choose either to play the whole video or view it section by section. Section titles include:
- Recruitment
- Performance Management
- Situational Leadership
- Coaching and Mentoring
- Leadership versus Management in the workplace.
