RETAIL TRAINING
National Certificate in Retail Level 3
The National Certificate in Retail (Level 3) has been developed to prepare supervisors and assistant managers for senior store management positions.
The National Certificate in Retail (Level 3) is suitable for most retailers in a supervisory position or those who have completed the National Certificate in Retail (Level 2) and want to progress to the next level.
It is reasonable to expect people to complete the programme within 11 months.
The qualification is made up of four modules:
Knowledge is Power: Knowledge is Power is about understanding your store, your customers, your products and legislation that applies to the sale of goods and services. This module covers:
- identifying a store’s target markets and marketing mix
- using consumer behaviour concepts
- enhancing product knowledge
- maintaining and complying with legislation applicable to the sale of goods and services.
Store Performance: Managing your store’s daily operation requires you to effectively manage your staff and your resources. This module covers:
- store performance measures
- assisting with staff and resource management
- reviewing and improving the effectiveness of loss prevention policies.
Staff Management: Staff management covers the fundamentals of effective teamwork.
This module covers:
- analysing the strengths and gaps of teams
- using techniques to coach and support teams
- understanding staff recruitment and appointment processes and any relevant legal and contractual requirements.
Managing stock: Managing stock effectively can positively impact on a store’s profitability.
This module covers:
- establishing and maintaining stock levels
- identifying preferred and alternative product suppliers
- creating and maintaining in-store displays
- preventing and managing stock damage and wastage.
The material consists of a Trainee Pack which includes a workbook and assessment and corresponds to the National Certificate in Retail Level 3 Trainers Pack.
Helpful Learning Tools
The Retail Institute has a number of other products to support learning in the workplace. For this particular programme, we recommend the following learning support tools:
Disclaimer:
This is a materials purchase only. The purchaser will need to make its own arrangements for delivery, assessment and registration of results with NZQA.
Retailers should note that there may be advantages in entering into training agreements with the Retail Institute, rather than purchasing assessment material on this website. For example, assessment services and subsidies may be available where persons employed in the retail industry are signed into a current training agreement.
The materials are made available on the basis that any liability to any person for damages in respect of or arising out of any reliance on these materials or their contents is fully excluded.
The assessment material has been designed for workplace assessment and may not be suitable for all training provider situations.
All prices include GST.
