3. HOW DO I KNOW IF I AM ASSESSING PROPERLY?

The Retail Institute has a moderation process ensuring a fair and valid assessment process is followed. As well as the support from the Assessor team, we have available the ‘Assessor's Guide' and ‘Information for Verifiers' booklets for help, free of charge. If you want to make your skills in this area official then it's worth completing the National Certificate in Retail (Level 4). The first module of this qualification covers Training and Assessment in the Workplace.