LOSS PREVENTION FOR FRONTLINE STAFF
Loss Prevention for Frontline Staff helps to build the knowledge and skills needed to minimise and prevent losses on the shop floor.
The Limited Credit Programme covers skills such as: identifying suspicious customer behaviour, removing the opportunity for theft, what to do if you see theft occurring and reducing process loss. The material is divided into five sections:
- theft
- policies and procedures
- fraud
- theft and fraud by external customers
- process loss.
Who is it suitable for?
Loss Prevention for Frontline Staff is perfect for retailers working on the shop floor.
How long should it take?
It is reasonable to expect people to complete the programme within 4 months.
