NATIONAL CERTIFICATE IN RETAIL (LEVEL 2)
The National Certificate in Retail (Level 2) is the recognised entry-level certificate for the retail industry.
The National Certificate in Retail (Level 2) is carried out completely in the workplace. The qualification focuses on tasks common to all retailers and encourages learning ‘on the job’. The qualification provides a broad overview of the retail environment. It is made up of four modules:
- Customer Service
- Rules and Regulations
- Selling
- Stock Control
Who is suitable?
The National Certificate in Retail (Level 2) is suitable for most retailers. Employees who are new to retail will gain confidence, use their initiative and be more productive in the workplace. Level 2 is also a good starting point for experienced employees who haven’t used their ‘learning’ skills for some time. By showing the trainee that the process is clear and simple at this level, the trainee gains the confidence to progress on to higher levels.
For managers it is a good team experience to go through the qualification and to be able to provide guidance and support to future trainees.
What you get:
Every employer receives a Trainer Pack when they sign their employees into a training agreement for the National Certificate in Retail (Level 2). If you have more than three employees working towards the certificate at once it is recommended that you purchase more than one trainer pack.
Trainee Packs are sent out to each employee signed in to a training agreement. The trainee pack complements the trainer pack and includes the assessment. The trainee pack should arrive approximately 2 weeks after the Retail Institute has received the signed training agreement.
These training resources are very user friendly for trainers and trainees.The assessments make it simple to verify and assess the progress of trainees in the unit standards covered.
