THE PROCESS

Depending on what qualification you choose, the usual process is:

1. You contact the Retail Institute on 0800 486 738.
2. A Retail Institute Training Adviser visits your store to see what training programme suits you and your employer.
3. You enrol in a training programme.
4. You work through the training material with a mentor or workplace trainer.
5. You complete the assessment and have it verified by a nominated person in your workplace.
6. You send your completed assessment and any evidence required in to the Retail Institute.
7. If your work has met the requirements you will be awarded the qualification.
8. If not, the Retail Institute assessor will tell you what you need to do to become qualified; you have two more chances for reassessment.
9. Once qualified, you can talk to your Retail Institute Training Adviser about further training opportunities.