THE PROCESS

The Retail Institute can help you train your staff.

We have a number of programmes available to suit all levels of retailing. Many of these also have training materials available to help you and your employees complete these programmes.

The first step is to contact the Retail Institute on 0800 486 738.

A Retail Institute Training Adviser will visit your workplace to discuss what training programme best suits you and your employee(s).

Then:

  1. Your employees enrol in a programme by filling out the Training Agreement (under related resources).
  2. Your employees work through the training material with a mentor or workplace trainer.
  3. Trainees complete the assessment and have it verified by a nominated person in your workplace.
  4. Trainees send their completed assessment and any evidence required in to the Retail Institute.
  5. If the trainees' work has met the requirements they will be awarded the qualification.
  6. If not, the Retail Institute assessor will tell them what they need to do to become qualified; they have two more chances for reassessment.
  7. Once qualified, you and your employees can talk to a Retail Institute Training Adviser about further training opportunities.